Responsible Gambling at Spinsy Casino
How We Verify Your Age
Registration at Spinsy requires confirming a date of birth showing the player is at least 18 years old, and this minimum applies across all of Australia with no state-by-state variation. Identity verification carried out before a first withdrawal, using an Australian driver’s licence, a passport, or a Medicare card together with a proof of address, confirms that the age provided at registration is accurate. An account found to belong to a player under 18 is closed and any balance is handled according to our terms and conditions rather than being paid out.
Because age verification at the point of withdrawal happens after an account has already been used, parents and guardians are the primary safeguard against underage access on a shared device. Device-level parental control software, available on both Android and iOS, can restrict access to gambling sites and apps such as Spinsy, and we encourage anyone sharing a computer or phone with a minor to enable these controls directly on the device.
Deposit Limits, Timeouts and Self-Exclusion
Your account dashboard includes tools to control how much and how long you play. Deposit limits cap the amount you can add to your account over a day, week, or month. Session-length reminders can be set to prompt you after a chosen period of continuous play. A time-out temporarily suspends your account for a period you choose, from 24 hours up to several weeks, during which you cannot log in or deposit. Self-exclusion is the longest-lasting option, suspending your Spinsy account for an extended period or permanently.
A limit can always be tightened immediately: lowering a deposit cap or starting a time-out takes effect as soon as you confirm it. Loosening a limit works differently. Raising a deposit cap or ending a self-exclusion early only takes effect after a cooling-off period, giving you a buffer between the decision to loosen a restriction and it actually taking effect. This delay is deliberate and cannot be bypassed by contacting support.
Playing Within Your Limits
Gambling at Spinsy is entertainment, not a way to generate income or recover a previous loss. Before you make your first deposit, decide on an amount you are comfortable losing entirely, treat that figure as the ceiling for the session or the week, and use the deposit limit tool to enforce it rather than relying on memory alone. Chasing losses by increasing stakes or depositing again shortly after a losing session is one of the clearest signs that play has moved from entertainment into something that needs a break.
Other signs worth paying attention to include spending more time or money at Spinsy than you originally planned, feeling anxious or irritable when you are not able to play, borrowing money to fund deposits, or hiding the extent of your play from people close to you. Noticing any of these patterns in yourself is a reasonable point to set a lower deposit limit or start a time-out, not a reason to wait until the pattern gets worse.
Where to Get Help
If your own play, or that of someone close to you, has started to feel out of control, several Australian services offer free and confidential support outside of Spinsy’s own account tools.
Gambling Help Online provides free counselling around the clock, including a national phone line on 1800 858 858, and is a good first call for confidential advice on curbing gambling harm.
BetStop is the Australian Government’s National Self-Exclusion Register, which lets you exclude yourself from licensed Australian wagering operators. It covers operators licensed within Australia rather than offshore platforms like Spinsy, so pair a BetStop registration with the self-exclusion tool in your Spinsy account dashboard if you want both covered.
Lifeline offers 24-hour crisis support on 13 11 14 for anyone in immediate distress, whether or not gambling is the underlying cause.
Support through any of these services is free, confidential, and available whether or not you continue to hold an account with us.